Terms and Conditions

These Terms & Conditions (“Terms”) apply to the SMS/text messaging program operated by Doctor Heat Pump (“we,” “our,” “us”).

Program Description

By opting in to our SMS program — either by submitting a form on our website or providing your phone number — you agree to receive text messages from Doctor Heat Pump, including:

• Appointment reminders and confirmations
• Technician on-the-way notifications
• Heating and cooling service updates
• Service and appointment-related communications
• Invoices and payment reminders
• Promotional or marketing messages (optional)

Consent is not a condition of purchase.

Message Frequency

Message frequency may vary depending on your service activity, appointments, and communication needs.

Opt-Out Instructions

You may stop receiving SMS messages at any time by replying STOP. After opting out, you may receive one final confirmation message acknowledging your cancellation.

Help & Support

For assistance with SMS messaging, reply HELP or contact Doctor Heat Pump directly:

Phone: +1 (702) 467-7236
Email: service@doctorheatpump.com

Message & Data Rates

Message and data rates may apply depending on your wireless carrier and mobile plan. You are responsible for any charges related to SMS messaging as determined by your carrier.

Privacy

Please refer to our Privacy Policy to learn more about how Doctor Heat Pump collects, uses, and safeguards your personal information.

Liability

SMS message delivery may be affected by your mobile carrier, network congestion, device limitations, or other technical issues. Doctor Heat Pump is not responsible for delays, interruptions, or failures in message delivery that are outside of our reasonable control.

Contact Information

For questions or concerns regarding these Terms or our SMS messaging program, please contact us:

Doctor Heat Pump
Location: Las Vegas, NV
Phone: +1 (702) 467-7236
Email: service@doctorheatpump.com